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| April. 01 2025 To Our Customers in Brazil A CPF code is required for shipments to Brazil. The name listed on the invoice and shipping label must match the name registered with the CPF code. Abbreviated names cannot be used. Please ensure that the name registered in PLAT's My Account Information matches exactly with the name registered with the CPF code. Aos nossos clientes no Brasil Um código CPF é necessário para envios ao Brasil. O nome indicado na fatura e na etiqueta de envio deve corresponder exatamente ao nome registrado no CPF. Nomes abreviados não podem ser utilizados. Por favor, verifique novamente se o nome registrado em My Account Information da PLAT corresponde exatamente |
| Mar. 26 2025 Currently, delivery times for postal services have been significantly delayed. This is due to the increase in global shipping volume and changes in customs regulations in various countries. For packages up to 500g, postal service fees are generally cheaper than other delivery methods. However, if you prefer faster delivery, especially for items like reel parts, UPS service is a good option. Since UPS offers a 500g rate, the shipping cost can be lower than DHL or FedEx. Delivery time is typically just a few days. If you want to receive your package as soon as possible, we recommend choosing UPS. Currently, there is no UPS selection button on PLAT. If you wish to use UPS, please write "Request UPS" in the comment section when placing your order. Package Size & Weight Package weight: Up to 500g Package size: Products that fit within 160mm x 220mm x 70mm UPS Delivery Areas Taiwan, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, South Korea, China Australia North America France, United Kingdom, Germany, Italy, Netherlands, Spain ※ Shipping costs vary depending on the area. ※ Insurance and signature confirmation are optional and will incur additional charges. |
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| Feb.28 2025 Depending on the congestion situation of the shipping company, the delivery carrier may be changed from FedEx or DHL to UPS. There will be no change in delivery charges due to this change. Thank you for your understanding. In some countries, UPS is more affordable than other carriers. When we provide a quote, it may be based on UPS shipping rates. |
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| Oct.18 2025 For customers ordering from Israel, Thank you for waiting. FedEx has started shipping to Israel! Japan Post (EMS and Registered mail) has not resumed yet. |
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| Oct.10 2025 EMS and Registered Mail services from Japan to French Polynesia are currently suspended. Please use DHL or FedEx. EMS service from Japan to New Caledonia is currently suspended. Please use Registered mail, DHL or FedEx. |
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| Currently, shipments to Russia and Belarus are suspended. |
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